Your privacy is
important to us

1. Data Controller

iSystem is the data controller responsible for the processing of your personal data. This means we are responsible for ensuring your data is handled lawfully, correctly, and securely.

Contact details:
Email: info@crm-isystem.com
Website: crm-isystem.com

2. What personal data do we collect?

When you use our website or contact us, we may collect the following information:

• Name – to identify you and address you personally.
• Email address – to respond to your questions and send information.
• Message content – the information you choose to send to us via our contact form.

We do not collect technical data such as IP address, browser type, or operating system, and we do not use cookies or tracking tools on our website.

3. Purpose of processing

We process your personal data for the following purposes:

• To respond to your questions and inquiries.
• To send information about our services and products (only with your consent).
• To improve and develop our website and services.
• To fulfill our legal obligations.
• To prevent misuse and ensure the security of the website.

4. Legal basis

The processing of your personal data is based on:

• Legitimate interest – to be able to respond to inquiries and develop our business.
• Consent – when you actively submit your data via our contact form.
• Legal obligation – when legislation requires us to process data.

5. How long do we keep your data?

We only keep your personal data for as long as necessary to handle your request. Once we have responded to your message, it is automatically deleted. We do not store personal data afterwards and do not use a database to store customer information.

6. Is your data shared with third parties?

We never sell your personal data to third parties. Your data may be shared with our partners who provide technical services, such as web hosting and email services. These partners are bound by confidentiality agreements and may only process the data according to our instructions.

7. Your rights

Under GDPR, you have the following rights:

• Right of access – you have the right to request an extract of the data we hold about you.
• Right to rectification – you can request that inaccurate data be corrected.
• Right to erasure – you can request that your data be deleted (“the right to be forgotten”).
• Right to restriction – you can request that the processing of your data be restricted.
• Right to data portability – you have the right to receive your data in a machine-readable format.
• Right to object – you have the right to object to processing based on legitimate interest.
• Right to withdraw consent – you can withdraw your consent at any time.

To exercise your rights, contact us at info@crm-isystem.com.

8. Cookies

We currently do not use any cookies on our website. We also do not use any external tracking tools such as Google Analytics, Facebook Pixel, or similar.

If we were to introduce cookies in the future (for example, to improve the website or for analytical purposes), we will clearly inform you and ask for your consent before doing so.

9. Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, and unauthorized disclosure. Our website uses HTTPS encryption to ensure secure data transmission.

10. Changes to this policy

We reserve the right to update this privacy policy as needed. Changes will be published on this page with a new date for the latest update. We recommend that you regularly review the policy to stay informed.

Last updated: July 8, 2026